Welcome to the Portugal Shop!

About Portugal Shop

Portugal Web’s online shopping store is the trademarked Portugal Shop similarly owned and managed by the private Portuguese company Portugalweb, Lda also operating its news and information site at Portugal Blog.  

It offers a secure online shop that carries some of the finest handcrafted Portuguese products that are standing in the main Portugal Web site.  Like any online shop, it allows consumers worldwide to place their orders right in the comfort of their offices, homes or while on the road.  

Portugal Shop

Quality made in Portugal products at Portugal Shop
Portugal Shop currently offers handcrafted equestrian saddles and horse-back riding accessories.  You can also find the embroidery needleworks handcrafted from seasoned artisans in the Viana do Castelo region of Portugal.  Unless you can come and visit Portugal, which we hope you do in one of your travels overseas, this is the right place for made in Portugal equestrian and embroidery products.
You may want to download our 2010 Product Catalogue in the standard Adobe PDF file format which you can send to your friends, family and colleagues who may not have easy internet access.  They can browse through it with about the same detail you can find on our online shopping portal.  
Just have your mouse click on the product catalogue cover image on this page and the PDF file automatically downloads to your browsers which you have the option to save on your hard drive.
Orders are processed within the product specified shipping times as all its equestrian and embroidery products are handcrafted. They can be custom handmade based on customer specification.  That means, work on the individual orders commence only upon receipt of the order.  There may be pre-designed items with standard dimensions on stock which Portugal Shop may be able to ship immediately and customers who have immediate need are advised to call its toll-free numbers to check if their specification can have the closest match to their stocks.

Security Features
Portugal Shop is a secure online store and uses a thawte Certificate that encrypts all data coming in and out of the site for a thoroughly secure communication.  It sends a valid SSL 123 certificate that certifies the site’s unique authenticity and is sent to clients who can verify the site’s validity themselves.  
On top of the SSL data encryption, online payment is assured safe as the site carries the seal of VbV (Verified by VISA) for your shopping and payment confidence.  It’s easy to use as you only need to have your credit cards registered to have your identity verified. Once done, you can shop to your heart’s content.

Easy Shopping
Portugal Shop is essentially an online product catalogue that describes each of its equestrian and embroidery products in detail and prices them accordingly.  It is convenient as you only need to browse through the pages and click on the specific merchandise item you want and it gets captured in your virtual shopping cart just as in any online shopping site  
Once in your shopping cart, you can view and confirm what’s in it or you can proceed to increment you shopping cart with more merchandise items.  You can stop anytime you want, amend the data in your shopping cart or you can have it finalized.  But you will need to register yourself with the site to enable you to conclude our transactions which is the same as completing your personal and financial details in other online shops prior to making the payment.
Apart from Visa and MasterCard, Portugal Shop accepts payments from PayPal.   But Portugal Shop also offers the option to accept payment from bank transfers.  The customer will just have to shoulder the bank transfer costs. Once the back transfer goes through successfully, a transfer receipt copy is emailed to the customer detailing the reference number of the order.
Portugal shop supports domestic shipping within Portugal and the EU countries as well as international shipping outside of the EU. It uses Chronopost Classic and Chrono 18:00 for shipments done within Portugal and the EU countries.  
Orders are delivered within 1-5 business days with rates starting at €9.31 once the merchandise leaves Portugal Shop.    Outside of the EU, international shipping applies using FedEx international priority. Charges start at €28.0 with delivery lead times within 1-3 business days.

After Sales
Customer satisfaction is our primary objective here at Portugal Shop and all our products carry are made only from the highest standards of excellence from our season artisans trained from traditional Portuguese masters of their craft.  All your purchases from Portugal Shop are guaranteed to conform to your specifications and are defect-free.  
Should you be unhappy with any of your purchases with us for any reason, you may return the item(s) within 14 days of your receipt for a full refund or item exchange less shipping cost.